1. DEFINITIONS
1.1 "Buyer" refers to the party purchasing goods from Comway Wholesale.
1.2 "Goods" means fiber optic equipment including but not limited to fusion splicers, OTDRs, cleavers, VFLs, and related accessories.
1.3 "Order" means the Buyer's purchase order for Goods.
2. GENERAL TERMS
2.1 These Terms apply exclusively to all Orders unless superseded by a written agreement signed by both parties.
2.2 Comway Wholesale reserves the right to modify these Terms at any time without prior notice.
3. ORDERS & PRICING
3.1 All Orders require written confirmation from Comway Wholesale to be binding.
3.2 Prices are:
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Quoted in US Dollars (USD)
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Valid for 30 days from quotation date
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Subject to change due to currency fluctuations or material costs
3.3 Minimum Order Quantities (MOQs) apply as specified per product line.
4. PAYMENT TERMS
4.1 Accepted payment methods:
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Bank transfer (T/T)
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Letter of Credit (L/C)
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Credit Card (3% processing fee applies)
4.2 Payment deadlines: -
100% advance payment required for first-time buyers
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50% deposit, 50% before shipment for established customers
4.3 Late payments incur 1.5% monthly interest.
5. DELIVERY & SHIPPING
5.1 Delivery terms are FOB [Your Port] unless otherwise agreed.
5.2 Estimated lead times:
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7-15 days for in-stock items
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30-60 days for custom configurations
5.3 Buyer is responsible for: -
All import duties, taxes, and customs clearance
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Providing accurate shipping documentation
6. INSPECTION & RETURNS
6.1 Buyer must inspect Goods within 7 business days of receipt.
6.2 Return conditions:
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Pre-approved Return Merchandise Authorization (RMA) required
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15% restocking fee applies
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Buyer pays return shipping
6.3 Non-returnable items: -
Custom-configured equipment
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Opened consumables (e.g., fusion splicer electrodes)
7. WARRANTY
7.1 Standard warranty:
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12 months for hardware
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90 days for accessories
7.2 Warranty covers: -
Manufacturing defects
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Normal use conditions
7.3 Warranty void if: -
Equipment is modified without authorization
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Damage results from misuse or improper maintenance
8. LIMITATION OF LIABILITY
8.1 Comway Wholesale's total liability shall not exceed the purchase price of the Goods.
8.2 We are not liable for:
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Consequential or indirect damages
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Downtime or lost profits
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Improper installation by Buyer
9. INTELLECTUAL PROPERTY
9.1 All product designs, software, and documentation remain Comway Wholesale's exclusive property.
9.2 Reverse engineering is strictly prohibited.
10. FORCE MAJEURE
10.1 Neither party is liable for delays caused by:
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Natural disasters
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Government actions
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Supply chain disruptions
10.2 Affected party must provide written notice within 5 business days of the event.
11. GOVERNING LAW & DISPUTES
11.1 These Terms are governed by the laws of [Your Country].
11.2 Disputes shall be resolved through arbitration in [Your City] in accordance with [Arbitration Institution] rules.
12. MISCELLANEOUS
12.1 Entire agreement clause.
12.2 Severability clause.
12.3 No waiver of terms unless in writing.

